Frequently Asked Questions
What are the shipping costs and delivery times?
- Select the desired products, add them to your shopping cart, and follow the steps to check out. You will receive a confirmation by email once the order is completed.
- Shipping costs depend on the destination and the weight of the order. Within the Netherlands, your package is usually delivered within 1-3 working days. For international orders, delivery times may vary.
Returns and Exchanges
- Yes, you can return or exchange products within 14 days of receipt, as long as they are unused and in their original condition.
- Contact customer service for a return or exchange request. You will receive further instructions via email.
Product Information
- Use our size charts listed with each product. Unsure? Feel free to contact us for advice.
- We offer dance shoes for various styles, including ballet, salsa, ballroom, and more. Please refer to our product categories for more information.
Payments
- We accept iDEAL, credit cards, PayPal, and bank transfer.
- Yes, paying afterwards is possible via Klarna. Select this option during checkout.
Customer Service
- You can reach us via email, phone, or live chat. All contact information is available on our website.
- Our customer service is available from Monday to Friday, from 09:00 to 17:00.