**Return Policy**
Return Policy Miss-Salsa
Fast, fair and transparent – with an extra benefit if you do a size check beforehand.
14 days reflection period Free return with size check Processing ± 5 business days
📏 Size check = free return. App or call us before you order; we advise your size in 2–5 minutes. WhatsApp size check
How does returning work?
Size check (recommended!)
Personal size advice via WhatsApp or phone. Do a free size check before your order. We look along and advise the correct size.
- Free return if it doesn't fit despite size check.
- Return costs yourself without size check.
Register your return
Let us know within 14 days of receipt what you want to return (order + reason by email or WhatsApp).
- You will receive return address and instructions.
Pack neatly
Unworn/unused, labels and original packaging if possible.
Send return
With track & trace (insured for higher value). Return label free with size check, otherwise at your own expense.
Refund
Within 5 business days after receipt & inspection. Via the same payment method. Outbound shipping costs not reimbursed.
Exceptions (not returnable)
- Make-up and make-up brushes
- Sale products with ≥ 35% discount
- Custom-made or personalized items
- Items with broken hygiene seal
Exceptions can only be returned in case of defect or incorrect delivery.
Cancel order?
- Reply to your order confirmation with "Cancel" + order number.
- Call or app: 06-14791012
Need help?
WhatsApp: 06-14791012
Email: info@miss-salsa.nl