Return Policy | Buy Dance Shoes Online | Safe Shopping
Returns & Exchanges
You have 14 days to change your mind after receiving your order. Items must be unworn and unused, with original labels and packaging.
The return process
1
Register your returnSend an email or WhatsApp message with your order number and reason within 14 days of receipt. You will receive the return address and further instructions from us.
2
Pack carefullyEnsure the item is unworn and unused. If possible, keep the original labels and packaging.
3
Ship with track & traceReturn costs are at your own expense. For higher values, we recommend insured shipping. When you buy dance shoes online, it's always good to use tracking for safe shopping.
4
RefundAfter receipt and inspection, you will receive your money back within 5 business days via the same payment method.
Free return with size check
Are you unsure about your size? Contact us in advance via WhatsApp. We will personally advise you on the correct size — this usually only takes a few minutes. If you still return the item afterwards, the return costs are for us. This is especially helpful when you buy dance shoes. Getting the right size ensures you'll love your new dance shoes!
Exceptions
The following items cannot be returned:
Make-up and make-up brushes (hygiene)
Sale products with 35% or more discount
Custom-made or personalized items
Items with broken hygiene seal
Questions or cancel order?
Contact us directly via WhatsApp or email to shop@miss-salsa.nl. We will help you as soon as possible.